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IT Support Technician

Miniclip

 

 

 

IT Support Technician

 

THE POSITION

 

Miniclip is looking for an IT Support Technician to hire in our London (UK) Office. This is an exciting opportunity to work with one of the best game companies in the world! With over 250 million game players each month, Miniclip reaches users across online, mobile, and social platforms.

This is a fantastic opportunity for an IT professional to share experience on technologies along with working from the very beginning on new projects and new services.

  

DUTIES

 

Your primary responsibilities will include:

 

  • Research and identify solutions to software, hardware and basic networking issues.
  • Document technical knowledge and implemented solutions in the form of technical notes and manuals.
  • Configure and install computers on multiple OS (MacOS and Windows).
  • Lead and support the roll-out of new projects.
  • Maintain the existing IT infrastructure and the commonly used applications (local and cloud).
  • Assist users with troubleshooting of computer related issues via e-mail, phone, chat remotely or in presence to all offices.
  • Ensure all issues are properly logged by using Miniclip’s internal ticketing system.
  • Maintain current and accurate inventory of technology hardware, software and resources.
  • Work closely with the existing team members to support the portfolio of solutions in place and implement new solutions where applicable.

 

SKILLS & EXPERIENCE

 

We are looking for a skilled communicator with a good technical background that will demonstrate good social skills in a professional environment. The IT Support Technician needs to be someone that enjoys working in a team, is passionate and dedicated about their work and demonstrates the willingness to evolve and contributes to provide new solutions and/or improves the current solutions in place. 

The ideal candidate will be strongly skilled in the following:

  • Computer hardware, systems and software
  • Computer networks
  • Project management
  • Troubleshooting
  • Security
  • E-mail and internet applications
  • Write and speak English fluently

 

ADDITIONAL INFORMATION

You will be working in our fashionable, open plan office in Fetter Lane with enthusiasts and professionals from the games industry. We like to maintain a very friendly and relaxed atmosphere, and our new office comes

 

with a pool table, 100” screen with games consoles, fridge with complimentary drinks for all staff, fresh fruit delivered weekly, regular team building and social events, and even free optional yoga once a week!

In addition to 25 days holiday, we also have a fantastic benefits package, with Vitality medical and Bupa dental cover, cash plan, cover for life insurance, critical illness, and income protection, and a pension plan with company matching contributions (up to set levels).

 

ABOUT MINICLIP

Miniclip is a global leader in digital games with a mission of ‘unleashing the gamer in everyone’. The Company develops, publishes and distributes highly engaging games to an audience of over 250 million monthly active users across mobile, social and online platforms.

Founded in 2001, the Company has successfully grown a huge global audience in over 195 countries and across six continents. Miniclip has a unique understanding of the digital games space and has developed a strong portfolio of over 60 high-quality mobile games, extensive worldwide distribution, and an internationally recognised brand name. To date, Miniclip franchises including 8 Ball Pool™, Golf Battle™, Football Strike™ and Agar.io™ have generated more than 2 billion downloads. Miniclip has more than 50 million daily active players reaching people across the world in the pursuit of ‘unleashing the gamer in everyone’.

In February 2015, Miniclip was excited to receive a large majority investment from Tencent, one of the world’s largest technology companies and the world’s largest games publisher. This new chapter in Miniclip’s history strengthens the Company’s position, with Tencent recognising its achievements to date and future potential.

In the past two years, as part of their ambitious growth plans, Miniclip have been delighted to welcome the teams from Playsport (famous for Motorsport Manager), Yakuto (creators of Darts of Fury), Masomo (home of Head Ball 2), Ilyon (designers of Bubble Shooter), Eight Pixels Square (Sniper Strike) now operating as Miniclip Derby, Gamebasics (creators of OSM Online Soccer Manager), and most recently Green Horse Games (home of Football Rivals) to the Miniclip Group.             

For more information, visit http://corporate.miniclip.com

 

                         

 


About Miniclip

Miniclip is a global leader in digital games with a mission of ‘unleashing the gamer in everyone’. The Company develops, publishes and distributes highly engaging games to an audience of over 250 million monthly active users across mobile, social and online platforms. They operate in eight countries, with a global workforce of over 900 people across 13 locations.

Founded in 2001, the Company has successfully grown a huge global audience in over 195 countries and across six continents. Miniclip has a unique understanding of the digital games space and has developed a strong portfolio of over 60 high-quality mobile games, extensive worldwide distribution, and an internationally recognised brand name. To date, Miniclip's digital games, which include the franchises 8 Ball Pool™, Golf Battle™, Football Strike™, Carrom Pool™, and Agar.io™ have generated more than 3 billion downloads. Miniclip has more than 60 million daily active players reaching people across the world in the pursuit of ‘unleashing the gamer in everyone’.

In February 2015, Miniclip was excited to receive a large majority investment from Tencent, one of the world’s largest technology companies and the world’s largest games publisher. This new chapter in Miniclip’s history strengthens the Company’s position, with Tencent recognising its achievements to date and future potential.

In the past three years, as part of their ambitious growth plans, Miniclip have been delighted to welcome the teams from Playsport (famous for Motorsport Manager), Yakuto (creators of Darts of Fury), Masomo (home of Head Ball 2), Ilyon (designers of Bubble Shooter), Eight Pixels Square (Sniper Strike) operating as Miniclip Derby, Gamebasics (creators of OSM Online Soccer Manager) now operating as Miniclip Netherlands, Green Horse Games (home of Football Rivals), and most recently Supersonic Software Ltd., trading as Puzzling.com (the team behind the highly successful Puzzle Page and Picture Cross) to the Miniclip Group. For more information, visit http://corporate.miniclip.com

Location: London, United Kingdom
Date found: 2022-11-12

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