Developer Relations Engineer/Manager

Role description

The Enterprise Consulting Service Team is small group of optimization experts working as part of Unity’s Global Support Group to tackle hard problems and ensure the success of clients both large and small.  Development status, scheduling, and goals can vary wildly from one client to another, and the Developer Relations Manager/ Engineer must proactively communicate with clients to understand their needs and provide the best solutions.   Responsibilities
  • Provide needs-based technical support to clients using Unity
  • Proactively collaborate with members both inside and outside the Team to resolve client issues
  • Take responsibility for customer service quality by discussing with Team members in order to provide improved quality of service
  • Provide emergency support to clients as necessary by coordinating between clients, the Support Team, and other teams within Unity to ensure cooperation and resolve issues quickly. 

Requirements

  • 1 year+ experience developing products using Unity 
  • 3 years+ experience coding in C++ 
  • Experience with IDEs such as XCode and Visual Studio, and other profiling tools
  • Experience releasing a game for the mobile or console markets
  • Great teamwork and interpersonal skills, including strong communication skills, a proactive attitude, and an embedded drive for results
  • Native level Japanese speaking ability

Bonus Points

  • Experience in Android, iOS native application development
  • Deep knowledge of game production technologies and related processes
  • Strong interest in non-gaming areas of development
  • Project management experience
  • Flexible working hours to work with staff and clients around the world
  • Ability to travel within Japan and abroad on relatively short notice
  • Business level English ability

Who We Are

Unity is the creator of the world’s leading real-time 3D development platform, giving users the most powerful and accessible tools to create, operate, and monetize experiences for the real-time world. Unity empowers anyone, regardless of skill level and industry, to create 3D visual content using world-class technology, operate using resources that maximize ease-of-use, and monetize, so that they can find success with their creations.

The company’s 1,000 person development team keeps Unity at the forefront of development by working alongside partners such as Google, Oculus, Autodesk, Microsoft and many more, to ensure optimized support for the latest releases and platforms. Made with Unity experiences reach nearly 3 billion devices worldwide and have been installed more than 34 billion times in the last 12 months. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

#LI-CW2 #SEN

Unity is looking to hire a Developer Relations Engineer/Manager at their Tokyo, Japan location. Job contains the tags Max, English, Unity, C++ and Programmer.
Job discovered on 3/11/2020

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