Director, Total Rewards and People Operations

As a leading mobile games developer, Jam City is looking to “level up” our talent.  We’re searching for innovators  who consider themselves dynamic, collaborative, and thrive in a fast-paced environment. 

Unlimited Vacation, Paid Sick Days & Holidays
100% Employee Covered Medical, Dental, Vision Plan Base Plan
Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
Catered Lunches & Well-stocked Kitchens
Yoga & Wellness Activities
Happy Hours
Company Events
Dog Friendly

The leader of Jam City’s Total Rewards and People Operations will be an innovator with strategic vision and an operator’s ability to execute. You will partner with the VP, People to ensure that all Total Rewards programs align with the goals of the company and support our unique culture by attracting, retaining, and rewarding employees.
The mandate for the role is both strategic and tactical in nature and will involve working as a functional leader/manager, a project leader, a collaborator partner, and a team member.
The aim is to bring operational excellence and to establish thoughtful people solutions that fuel an agile, innovative, collaborative, high-performing, and mission-oriented people culture.
The successful candidate will lead and drive our total rewards and Employee Experience strategy and tactics with an innovative approach and a continuous improvement mindset. This person will build on and evolve Jam City’s current total rewards philosophy and programs.
You will design programs and initiatives that match Jam City’s maturation journey as a company and reflect its value proposition and culture. You will bring thought leadership and thought partnership to the People Team to provide our employees with a fulfilling and rewarding experience. You will show a keen interest and understanding of the competitive environment for attracting, developing, and retaining talent. You will build on our current compensation & benefits programs, HR Ops and capabilities, and HR systems and technologies, with the goal of building cutting-edge, data-driven, robust, scalable HR systems, tools, and processes to serve our people and organization.

What you'll do -- Provide leadership on the execution and operational management of total rewards strategy and programs including:


    • Lead the strategic design, implementation, communication, and administration of the company’s compensation programs, including equity and executive compensation programs
    • Lead annual survey participation, and serve as the point of contact for all vendor questions and survey renewals
    • Maintain global salary structures and incentive programs
    • Review employee reward and recognition programs to ensure alignment with employee engagement and fuel performance
    • Conduct job evaluations for new roles, and work with business leaders to review ad-hoc job inquiries
    • Lead the annual compensation review and planning processes, ensuring risks and opportunities are articulated and addressed
    • Review and continuously improve reward & recognition programs that best fit with the organizational culture, priorities, and changing business needs
    • Recommend and implement changes to current plans and policies to stay current with laws, trends and competitors


    • Become benefits subject matter expert who is a resource to the employees for benefits related questions
    • Provide oversight and management of the annual benefits open enrollment process, including partnering and negotiating with external vendors, preparing communications for employees, and working with the People team to ensure employees are well informed and engaged
    • Provide oversight and management of benefits plan documents, plan design, implementation, administration, and compliance
    • Recommend and implement changes to current plans and policies to stay current with laws, trends and competitors
    • Partner with insurance brokers/ consultants to negotiate coverage and costs with carriers, and in partnership with finance managing the benefits budget


    • Drive process design and implementation of technology-enabled processes that drive efficiency for the People team. Own the implementation and roadmaps for Workday to ensure that HR technology is optimized to meet the needs of our business and employees
    • Drive excellence in HR data and analytics to ensure high-quality data, consistent definitions, and enable robust reporting & analytics and business insights


    • Shape and define the overall People Ops and Technology team strategy and operating model, which will initially include but is not limited to: Onboarding, Offboarding, Compliance, Immigration, Contingent Workforce Management, HR Support Infrastructure, and HR Technology
    • Manage People-related policies and compliance, including new policy development, and adoption and implementation of new/updated compliance requirements to meet local, state, federal governing laws
    • Lead all internal audits from an HR perspective


    • At least 10+ years of experience in HR, compensation, benefits, systems, and compliance, with at least 5 years in a managerial role within the gaming, entertainment and/or technology industry
    • Technical proficiency in People Systems (WorkDay), compensation & benefits, short- and long-term Incentive plans, People-related legal and finance issues
    • Experience working in global, publicly traded organizations is a plus
    • Experience working with organization with heavy M&A is a plus
    • Experience with compensation surveys/vendors and market pricing tools
    • Experience in a fast-paced environment and demonstrated ability to scale, drive, and manage multiple projects and initiatives in a fast-paced environment, with a focus on operational excellence
    • Experience with employee relations and demonstrated ability to drive employee engagement
    • Understanding of the FLSA, ADA, FMLA, ACA, compliance with ERISA, HIPAA, COBRA, and other relevant People-related policies and laws is desirable, with a demonstrated ability to research and understand compliance is a must
    • High energy proactive style who naturally follows up and follows through
    • Strong business acumen and business process orientation
    • Robust communication and executive influencing skills
    • Capable juggler who is willing and able to handle multiple responsibilities, multiple stakeholders, competing priorities, and tight timelines
    • Demonstrated ability to understand business objectives and translate into people solutions, particularly in total rewards strategy and programs
    • Solution-oriented problem-solving skills with rigorous decision-making skills
    • Agile working style, with structured and pragmatic thinking and comfortable working with ambiguity and fluidity
We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more. 

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.

Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.
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Jam City is looking to hire a Director, Total Rewards and People Operations at their Culver City, CA, USA location. Job contains the tags Temp, Unity and Lua.
Job discovered on 5/4/2021