Social & Community Coordinator

As a leading mobile games developer, Jam City is looking to “level up” our talent.  We’re searching for innovators who consider themselves dynamic, collaborative, and thrive in a fast-paced environment. 

PERKS & BENEFITS
Unlimited Vacation, Paid Sick Days & Holidays
100% Employee Covered Medical, Dental, Vision Plan Base Plan
Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
Catered Lunches & Well-stocked Kitchens
Yoga & Wellness Activities
Happy Hours
Company Events

Jam City is seeking a talented Social & Community Coordinator who is focused on social and community engagement for our portfolio of high-profile IP. The role will also support the Product Marketing team on a variety of marketing campaign tactics.

Success in this role requires the ability to work in a cross-functional environment, working across internal teams and with our licensed partners to develop best-in-class social and community campaigns executed across multiple platforms and channels. 

This position reports to the Product Marketing Manager, Social & Community, and is based in Burbank, CA.

WHAT YOU WILL DO:

    • Create and oversee social media content (visual, video, text) for the Jam City portfolio that is optimized for performance on each platform.
    • Develop and execute key community promotions/activations to drive engagement during key events.
    • Work closely with IP stakeholders on creative approvals and synergy opportunities.
    • Support the Product Marketing Manager in working with the studio production, design, art, and product management teams to gain alignment on priorities, product roadmap, and player concerns.
    • Coordinate with Customer Service/VIP teams to ensure a consistent voice and messaging to all players.
    • Proactively and constantly manage social media platforms to monitor community sentiment and overall content performance.
    • Stay up-to-date on social media trends, emerging platforms, and best practices.
    • Support Product Marketing team on Go To Market planning and execution of key campaign tactics.

WHO YOU ARE:

    • 2-3 years of experience with social media and community management ideally in an entertainment, gaming, or agency setting.
    • Ability to work in a collaborative environment, with excellent project management and communication skills.
    • Detail-oriented, with the ability to manage scheduling and proofreading social media posts across multiple titles and platforms.
    • Innovation and creativity in social media content programming and development.
    • Extensive knowledge and understanding of social media platforms and their respective participants (Facebook, Snap, Instagram, Twitter, Pinterest, Instagram, YouTube, Google+, Flipagram, Musical.ly, Live.ly, Reddit, Product Hunt, LinkedIn) and how each platform can be used in different scenarios for Jam City and its game titlesTeam player (eager to learn and share with teammates)  
OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION
We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more. 

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.


ABOUT JAM CITY
Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.
Apply for this job
Jam City is looking to hire a Social & Community Coordinator at their Burbank, CA, USA location. Job contains the tags Temp and Unity.
Job discovered on 5/4/2021